A strategic revitalisation transforms Monash University’s ageing Staff Club into a vibrant campus retreat, introducing artisanal café, bar, lounge and meeting rooms that foster community and connection. Maytrix led a comprehensive functional review, defined fit-out requirements and managed a targeted procurement to appoint a specialist operator. The modernised facility anchors social interaction, supports informal collaboration and provides enhanced amenity for staff, researchers and alumni on the Clayton campus.
Image JCB Architects

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• Location Collingwood VIC

A procurement strategy and delivery model reframed hospitality and retail operations across Melbourne, Healesville and Werribee campuses. The group-wide catering strategy—underpinned by benchmarking and operational planning—advances Zoos Victoria’s sustainability targets, enhances visitor experience and reinforces its position as a leader in conservation-driven public engagement.

Taronga Wildlife Retreat blends eco-tourism and wildlife immersion with luxury hospitality. Scoped food and beverage strategy and guest experience requirements for restaurant, lounge and rooms. The model integrates conservation, education and guest engagement, enhancing Taronga’s profile and mission delivery.

A comprehensive review of catering operations and benchmarking informed the development of strategies vital to enhancing visitor engagement and conservation storytelling. Procurement frameworks secured operators aligned with Taronga’s mission, while planning linked hospitality to wildlife precincts and events, reinforcing conservation leadership.

Perth Zoo’s $231M master plan includes a new café and event precinct around its heritage carousel. Maytrix delivered the commercial strategy, informing the master plan and business case, comprehensive design brief and procurement framework aligned to education and sustainability goals. The strategy supports tourism growth and conservation impact through improved visitor experience.

Image Hassell WA

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Location: Perth WA

A dual-site heritage destination strengthens engagement and revenue through commercial planning. Led benchmarking, stakeholder workshops and operational analysis across programming, retail and cruise visitation. The strategy supports sustainable growth and aligns opportunities across Council-managed sites to build cultural, civic and economic return.

A visionary transformation of a former quarry into a bold botanic landscape reimagines the visitor experience. Scoped and planned hospitality, education and event infrastructure across both stages of the Australian Garden, aligning with conservation goals and enhancing community connection, educational outcomes and operational sustainability.

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• Location: Cranbourne VIC